File a claim

So, you have a lost or damaged package and you want to file a claim? Complete an Online or printed Claim Form and supply all supporting Documents.

Step 1. Choose a claim form

Buyer/Recipient Affidavit

The best fraud prevention in the industry

InsureShip Claim Form

This is the printable paper form

Step 2. Send in documents

RETURN SIGNED DOCUMENTATION
TO INSURESHIP VIA:

FAX: (877) 859-5858

EMAIL: [email protected]

MAIL: 3211 Cahuenga Blvd West, 2nd Floor,
Los Angeles, CA 90068

Step 3. Send in documents

Must be Signed Statement from Consignee

Insurance Details

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Policy terms and conditions

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International
Coverage details

[email protected]
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Claims
Inquiries

[email protected]