Shipping insurance for peptide, GLP-1 and Rx orders
When a high-value healthcare shipment is lost, stolen or damaged, you usually can't take it back and resell it. You pay twice: once for the order that failed, and again for the replacement. InsureShip lets customers add licensed shipping insurance at checkout, so covered losses go to a claim instead of coming out of your margin.
- Licensed by the California DOI #0G55434
- Licensed nationwide
- Underwritten by Navigators (The Hartford), rated A+ by AM Best
- Established in 2009
Quick answer: Peptide and Rx shipping insurance is optional coverage your customer adds at checkout. If a covered shipment is lost, stolen or damaged in transit, the claim is filed with InsureShip instead of you paying for a replacement out of pocket. Coverage runs up to $5,000 per shipment and is subject to the policy terms.
Why a failed healthcare delivery costs more than a normal return
With most products, a failed delivery leads to a return or an exchange. Peptides, compounded medications, prescription products and temperature-sensitive shipments are different. Once a package leaves your fulfillment center, you can't verify how it was stored or handled. So a returned item usually can't go back into sellable inventory.
Storage conditions
Heat, cold or a long transit time can affect sensitive products, and there's no way to check after delivery.
Chain of custody
Once a package leaves controlled fulfillment, you can't confirm it was handled properly.
Tamper risk
A returned vial or kit usually can't be verified or resold.
Replacement cost
The customer still needs their order, so you pay for the product and shipping a second time.
What one failed $400 shipment can cost you
Illustrative example for a $400 order that has to be replaced. Your numbers will vary.
At a 1% failure rate: 1,000 orders a month × 1% = 10 failed shipments. At $895 each, that's $8,950 a month, or $107,400 a year, before chargebacks, refunds and lost customers. This is an illustrative calculation, not a guarantee of results.
What peptide and Rx shipping insurance protects against
InsureShip covers the delivery failures that cause the most trouble with customers. Exact coverage, exclusions and claim requirements depend on the policy terms for your products.
Lost packages
Shipments lost in transit or no longer traceable with the carrier.
Stolen deliveries
Packages stolen after delivery, including porch theft.
Damaged shipments
Crushed boxes, broken packaging and documented transit damage.
Misdelivered orders
Packages marked delivered to the wrong address, unit or location.
Temperature-sensitive products: ask InsureShip whether temperature excursions or spoilage are covered for your specific products before you launch. Don't assume they are.
Paying for replacements yourself vs. licensed insurance
Without insurance
- You pay for every lost, stolen or damaged shipment
- Your support team handles every frustrated customer by hand
- Replacement orders eat into your margin
- Carrier liability is often limited and slow
With InsureShip
- Covered losses go to a structured claims process
- Customers see the protection before they pay
- InsureShip handles claims, so your team doesn't
- Your store’s traffic has value beyond product sales. InsureShip pays qualifying merchants for advertising space that connects shoppers with shipping insurance. Interested in seeing what a partnership could look like for your store? Advertising rates depend on your store’s audience, placement and eligibility. Final rates are subject to review and agreement.
Set up in four steps
Connect
InsureShip integrates with Shopify, WooCommerce, Checkout Champ, BigCommerce and many other platforms.
Offer it at checkout
Insurance shows as a clearly labeled, opt-in option. InsureShip configures it unchecked by default.
Customer opts in
Coverage applies to the shipment under the policy terms.
Insurance at checkout can build trust, not friction
checkout conversion improvement in a direct-response test with InsureShip at checkout. Results reported by InsureShip and DFO; individual results vary.
Why it matters for healthcare orders
Customers buying high-value health products often worry the order won't arrive. Seeing a clear protection option before they pay can make them more comfortable completing the purchase.
Frequently Asked Questions
What is peptide shipping insurance?
It's optional coverage a customer adds at checkout for peptide, GLP-1, prescription or other high-value healthcare shipments. If a covered shipment is lost, stolen or damaged, the claim goes to InsureShip instead of the merchant paying for a replacement.
Is shipping insurance the same as carrier declared value?
No. Declared value raises the carrier's liability under the carrier's own rules and claims process. InsureShip is a separate, licensed insurance product offered at checkout, with its own claims process.
Does it cover porch theft?
Theft after delivery can be covered, depending on the policy terms and claim documentation.
Are temperature-damaged shipments covered?
That depends on the policy terms for your products. Confirm with InsureShip before launch whether temperature excursions or spoilage are covered.
Can my store partner with InsureShip on advertising?
Your store’s traffic has value beyond product sales. InsureShip pays qualifying merchants for advertising space that connects shoppers with shipping insurance. Interested in seeing what a partnership could look like for your store? Advertising rates depend on your store’s audience, placement and eligibility. Final rates are subject to review and agreement.
Which platforms does it work with?
InsureShip integrates with Shopify, WooCommerce, Checkout Champ, BigCommerce, Magento, Sticky.io and more. See all integrations.
Can prescription or compounded products be returned?
Many can't go back into sellable inventory once they leave controlled custody. Follow your pharmacy counsel and the state and federal rules that apply to you. Shipping insurance doesn't replace legal or pharmacy compliance review.
Protect your next peptide shipment
Give customers confidence at checkout and stop paying for failed deliveries twice. Coverage up to $5,000 per shipment.
Related resources
Need peptide fulfillment? RapidFulfillment, InsureShip's affiliated fulfillment company, offers peptide fulfillment services.
This page is general information, not legal, pharmacy, medical, regulatory or insurance coverage advice. Coverage depends on the policy terms, product eligibility, documentation and claim requirements. Merchants shipping prescription, compounded, peptide, GLP-1 or temperature-sensitive products should consult qualified legal, pharmacy and regulatory professionals before launch. Carrier rating source: The Hartford, Navigators fact sheet (April 2025).