Real, licensed insurance
InsureShip is a licensed insurance agency (CA DOI #0G55434, licensed nationwide). Coverage is underwritten by Navigators, a Hartford company, rated A+ by AM Best (Navigators Insurance Company, as of 2024). Carrier fact sheet
Free merchant consultation
Add licensed shipping insurance to your checkout.
Tell us about your store and we'll build your setup plan: coverage, pricing options and the checkout offer that fits your brand. It's free to get started, and your fulfillment stays exactly the same.
- A coverage review for your products and shipping lanes
- Pricing options, set by InsureShip or by you
- Your cart integration, switched on by our team
- An opt-in checkout offer designed for your store
- Advertising partnership options for qualifying stores
Prefer to talk? Call1-866-701-3654
Mon–Fri, 9am–5pm PT
Free · About 60 seconds
- Licensed nationwideCA DOI #0G55434
- NavigatorsUnderwriter, a Hartford company
- Since 2009Protecting ecommerce shipments
- Up to $5,000Coverage per shipment
What happens next
From form to protected orders in four steps
-
Tell us about your store
Share your platform, monthly orders and what you ship. The form takes about a minute.
-
Get your setup plan
We confirm eligibility and coverage, and walk you through pricing options for your store.
-
We switch on your integration
InsureShip is integrated with 25+ carts and marketplaces, built with our fulfillment partner RapidFulfillment. We enable it, and you choose the opt-in checkout presentation.
-
Shoppers check out protected
Buyers who opt in are covered for loss, damage and theft. Claims are filed online and handled by InsureShip.
Why merchants choose InsureShip
Real insurance. Less work for your team.
Claims off your team's plate
Shoppers file claims online and InsureShip handles them under the policy terms, so delivery problems don't turn into refund threads in your inbox.
Up to $5,000 per shipment
Coverage for lost, damaged and stolen packages, including porch piracy, subject to eligibility and policy terms.
Works with your cart
Integrated with Shopify, WooCommerce, Checkout Champ, BigCommerce, Magento, TikTok Shop, Amazon and more. See all integrations
Opt-in by default
InsureShip recommends, and configures by default, an opt-in (unchecked) offer, so shoppers choose protection for themselves.
Advertising partnerships
Your store’s traffic has value beyond product sales. InsureShip pays qualifying merchants for advertising space that connects shoppers with shipping insurance. Interested in seeing what a partnership could look like for your store?
Advertising rates depend on your store’s audience, placement and eligibility. Final rates are subject to review and agreement.
- 2009Protecting shipments since
- NationwideLicensed insurance agency
- $5,000Max coverage per shipment
- 25+Carts and marketplaces
Contact details
Reach InsureShip directly
Office
3211 Cahuenga Blvd West, 2nd FloorLos Angeles, CA 90068
Mon–Fri, 9:00am–5:00pm PT, excluding US public holidays
Questions before you talk to us
Merchant FAQ
Can't find your answer? Call 1-866-701-3654 or email hello@insureship.com.
Does it cost anything to get started?
No. Setting up InsureShip is free. Shoppers choose whether to add protection at checkout, and pricing is flexible: it can be set by InsureShip or by you. Ask InsureShip which option fits your store.
Will this change how I ship?
No. Your warehouse, 3PL and carriers stay the same. InsureShip adds an optional protection offer at checkout and handles claims for eligible orders.
Which platforms do you work with?
InsureShip is integrated with Checkout Champ, Shopify, WooCommerce, Next Commerce, BigCommerce, TikTok Shop, VRIO, Sticky.io, Magento / Adobe Commerce, Shopware, PrestaShop, OpenCart, Shift4Shop, Ecwid / Lightspeed, Wix, Squarespace, Square Online, Volusion, UltraCart, ClickFunnels, SamCart, NetSuite SuiteCommerce, Amazon, Walmart, eBay and Etsy, plus a custom API. The integrations were built with our fulfillment partner RapidFulfillment. See all integrations
How do claims work?
Shoppers file claims online at insureship.com/pages/file-claim. Eligible claims are reviewed under the policy terms. Approved claims are typically paid within 5–7 business days; review time depends on complete documentation and any investigation required. Submitting a claim does not guarantee payment.
Is InsureShip licensed?
InsureShip is the trading name of Online Shipping Insurance Services, Inc., an insurance agency. Our published terms identify California Department of Insurance license #0G55434 and Navigators, a Hartford company, as the underwriter. Coverage is offered only where authorized and remains subject to the applicable policy terms. See our licensing and trust guide for verification steps.
Can my store partner with InsureShip on advertising?
Your store’s traffic has value beyond product sales. InsureShip pays qualifying merchants for advertising space that connects shoppers with shipping insurance. Interested in seeing what a partnership could look like for your store? Advertising rates depend on your store’s audience, placement and eligibility. Final rates are subject to review and agreement.
Do you cover business and bulk shipments?
Yes. InsureShip is a shipping insurance agency, not the insurer. We help businesses protect eligible domestic and international shipments, subject to the applicable policy terms. Choose “Business shipment coverage” in the form and tell us what you ship.
Ready to protect your next order?
Tell us about your store and get a setup plan for licensed shipping insurance at checkout. Free to get started.
InsureShip is the trading name of Online Shipping Insurance Services, Inc., a licensed insurance agency (CA DOI #0G55434). Coverage is underwritten by Navigators, a Hartford company, offered only where authorized and subject to the applicable policy terms, exclusions, limits and eligibility requirements. This page is general information, not legal or insurance advice.