WooCommerce Shipping Protection
What WooCommerce shipping protection covers, where it comes from and how to run it from checkout to claims.
WooCommerce Shipping Insurance
Shipping protection backed by real insurance
InsureShip shipping protection covers eligible WooCommerce orders against loss, theft and damage in transit, subject to policy terms. Customers see insurance added to their order at checkout, and if something goes wrong, the claim is filed online.
How shipping protection claims work
Claims are filed online through InsureShip's online claim form, so there are no paper forms to mail. A complete claim moves faster, so keep these details ready:
- The WooCommerce order number and the protection selection on the order
- Carrier and tracking number
- Item value and shipping address
- Photos of any damage, or delivery details for a lost or stolen package
Getting started
Setup starts when you contact InsureShip. Once your store is set up, insurance is added to checkout for your customers. Pricing averages about $1 per order, but it isn't a fixed fee. The amount can be higher or lower than $1, and InsureShip will confirm pricing for your store during setup.
From checkout to resolution
Checkout
Explain the option and terms clearly.
Order
Keep protection status tied to the order.
Shipment
Retain tracking and fulfillment evidence.
Resolution
Use the correct customer, carrier or insurance path.
Merchant checklist
- Confirm current insurance or protection terms before writing checkout copy.
- Verify eligibility by product, destination, value and shipping method where applicable.
- Keep the protection selection visible after checkout.
- Document who owns customer communication and claims.
- Test mobile checkout and post-purchase edge cases.
- Review incident data and improve the workflow using actual results.
Frequently asked questions
How are WooCommerce shipping protection claims filed?
Claims are filed online through InsureShip's online claim form. Have the order number, tracking and any photos or delivery details ready.
How much does shipping protection cost?
Pricing averages about $1 per order, but it isn't a fixed fee. The amount can be higher or lower than $1, and InsureShip will confirm pricing for your store during setup.
How do I get started with InsureShip on WooCommerce?
Contact InsureShip. Setup starts with a conversation about your store, and once you are set up, insurance is added to your checkout.
Does WooCommerce core provide shipping insurance?
WooCommerce’s official documentation says its built-in shipping options do not include a native way to offer shipping insurance. Merchants can use extensions or integrations and should verify the underlying insurance arrangement.
Explore InsureShip for WooCommerce
InsureShip supports ecommerce merchants with shipping insurance for eligible shipments. Coverage, exclusions, limits and documentation requirements depend on applicable terms.
Contact InsureShip to get startedAuthoritative references
WooCommerce: Offer Shipping Insurance · WooCommerce: Shipping Insurance Manager · InsureShip WooCommerce Shipping Insurance