WooCommerce Package Protection
How package protection works in a WooCommerce store and what to check before you offer it.
WooCommerce Shipping Insurance
How InsureShip package protection works on WooCommerce
InsureShip package protection gives WooCommerce customers a way to cover their order against loss, theft and damage in transit, subject to policy terms. Setup starts when you contact InsureShip.
What WooCommerce package protection costs
Pricing averages about $1 per order, but it isn't a fixed fee. The amount can be higher or lower than $1, and InsureShip will confirm pricing for your store during setup.
1. Contact InsureShip
Setup starts with a conversation about your WooCommerce store, your products and how you ship.
2. Protection is added at checkout
Customers see insurance added to their order at checkout, so coverage is part of the purchase.
3. Eligible orders are covered
Protected orders are covered for eligible loss, theft and damage in transit, subject to policy terms, exclusions and limits.
4. Claims are filed online
If a protected package has a problem, the claim is filed online, so there is no paperwork to mail.
From checkout to resolution
Checkout
Explain the option and terms clearly.
Order
Keep protection status tied to the order.
Shipment
Retain tracking and fulfillment evidence.
Resolution
Use the correct customer, carrier or insurance path.
Merchant checklist
- Confirm current insurance or protection terms before writing checkout copy.
- Verify eligibility by product, destination, value and shipping method where applicable.
- Keep the protection selection visible after checkout.
- Document who owns customer communication and claims.
- Test mobile checkout and post-purchase edge cases.
- Review incident data and improve the workflow using actual results.
Frequently asked questions
How much does WooCommerce package protection cost?
Pricing averages about $1 per order, but it isn't a fixed fee. The amount can be higher or lower than $1, and InsureShip will confirm pricing for your store during setup.
What do customers see at checkout?
Customers see insurance added to their order at checkout, so they know the order is protected before they pay.
How are package protection claims filed?
Claims are filed online through InsureShip's online claim form. Keep the WooCommerce order, tracking and any photos or delivery details handy.
Is a checkout protection fee automatically insurance?
No. Software can display or collect a fee without underwriting insurance. Confirm who provides coverage, which shipments are eligible and who handles claims.
Explore InsureShip for WooCommerce
InsureShip supports ecommerce merchants with shipping insurance for eligible shipments. Coverage, exclusions, limits and documentation requirements depend on applicable terms.
Contact InsureShip to get startedAuthoritative references
WooCommerce: Offer Shipping Insurance · WooCommerce: Shipping Insurance Manager · InsureShip WooCommerce Shipping Insurance